Secure Online Banking




Security and Fraud: Awareness and Prevention Information

We take your security seriously.

At Midwest BankCentre, your financial security is important to us. In all of our daily banking transactions, the security of your information is utmost in our minds. Midwest BankCentre will never call or email you to request or verify information about account numbers, PIN's, login ID's, passwords or any other personal information regarding your accounts.If you receive an email or phone call requesting confidential information from someone claiming to represent Midwest BankCentre, do not respond to the message. If you receive an unsolicited request for confidential information by phone or email from someone claiming to be an associate of the bank, please inform Midwest BankCentre immediately by calling (314) 631-5500 or (800) 894-1350.

While we are committed to protecting your information at our banks, you need to be continually aware of others who may not have your financial security in mind. To protect yourself from the many types of fraud affecting consumers today, we have provided some links to important information you should know.

For personal accounts, limitations on your liability for unauthorized electronic funds transfers and other electronic errors that are covered by Regulation E are explained in our EFT Disclosure Statement, available upon request by calling the Midwest BankCentre Client Services Centre at (314) 631-5500 or (800) 894-1350.However, if you use online services for any business activity, you assume all risk of loss for unauthorized transfers and payments, and you must establish your own internal security procedures for employees you authorize to prevent all unauthorized use by other employees or persons.

For Information Specifically Related to Business Banking Security, CLICK HERE.

Business Banking Security Tips:

Tip #1 - Security Techniques

  • Install a security software suite that includes anti-virus, anti-spyware,  malware and adware detection, from a reputable vendor. Keep the  software up-to-date through an automatic update feature and configure  it to perform recurring, automated complete system scans on a routine  basis. 
  • Protect your passwords. Never have password information written  down. Do not share user IDs.
  • Do not allow your computer or web browser to save your login names  or passwords.
  • Be suspicious of emails and text messages purporting to come from  Midwest BankCentre or government agencies requesting verification of  information. Do not click on any links provided, always type in in your internet browser address  bar to access our site. 
  • Utilize a security expert to test your network or run security software  that will aid you in closing known vulnerabilities.

Tip #2 - Security Techniques Continued

  • Be aware of changes to the look of your online banking login screens.  If the screens are unfamiliar or you are prompted multiple times for a  security code, contact us immediately.  
  • Always use dual control when processing any payment entries; one  individual to initiate the entry and a second individual to approve the  entry. 
  • Educate users on good cyber security practices to include how to avoid  having malware installed on a computer.
  • Monitor and reconcile your accounts daily. Keep all account  information secure.
  •  Ultimately the best way to insulate your business against fraudulent  online banking transactions is to use a dedicated PC that is not used for  other online activity. Implement white listing methods to prevent the  system from going to any site/address that does not have a documented  business need. This would include, web browsing, social networking and  most importantly email.

Tip #3 - ACH Payment Awareness

  • Always set up dual control for any outgoing payments, one user to  initiate the ACH and a second user to approve the ACH. 
  • Review user permissions and limits periodically. Administrators should  set user permissions and limits based off your company’s historical  transmissions.
  • Obtain written authorizations from all ACH participants. Any time you  set up a new participant to either send money to or receive money from,  you are required to have them sign an authorization agreement. You  must keep these on file for at least 2 years after the revocation of the  authorization.
  • Take action immediately to correct an ACH participant’s banking  information when a Notice of Return or Correction is received. For  changes to routing or account number, you are required to receive a  new authorization form from the participant.

Tip #4 - Wire Payment Awareness

  • Wire transfers pose one of the single greatest risks of loss to a company  because of the speed with which losses can occur, the potential size of  such losses, and the inability to recover the funds once they are  transferred to the destination institution.
  • Always send wire payments out using dual control, one user to initiate  the wire and a second user to approve the wire.
  • Administrators should set reasonable wire transfer limits for all users.
  • Monitor and reconcile your accounts daily.
  • Never access your online banking to send a payment from a public  computer at a hotel, library or public
    wireless access point.
  • Never share user IDs or passwords

Click Here to download these helpful tips!

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Business Banking Security Resources

Please contact our Cash Management Team for more information about any of these security features available from Midwest BankCentre.

Please Note: Midwest BankCentre recommends that all commercial online banking customers perform a related risk assessment and controls evaluation periodically.

ACH Block and Filter Service - ACH Block and Filter seeks to eliminate the potential for the posting of unauthorized electronic transactions. As a user of ACH Block and Filter, you can block any of the following types of transactions: Internet (WEB), consumer-to-business (PPD), business-to-business (CCD) and telephone (TEL). Following the decision to block one or more of the transaction types, your account automatically rejects all transactions of the selected type; thus protecting you from losses due to fraud. If you provide the Bank with a list of approved ACH debit or credit transactions, we can block any unauthorized transactions to your account by utilizing our ACH filter.

Positive Pay - This service lets you control which checks are paid from your business checking account. Used to reduce fraud, this risk-reduction strategy effectively blocks all checks from being paid on your account without your prior approval. To streamline your approval process, Internet Banking is required, as you’ll simply indicate which checks are approved for payment.

IP Restrict - When connected to the internet your computer has a clearly identifiable, numeric address, or IP address, consisting of four sequences of digits that are separated by periods. When you provide us with your computer’s unique address, this new fraud protection feature will only allow access from computers you designate as authorized users.

Trusteer Rapport - is advanced security software that helps protect your online banking information from being stolen. We highly recommend using Trusteer Rapport as an additional layer of security to any anti-virus or security software you may already use.

Time Restrict - This is a security feature for online banking users and its purpose is to block user logins outside of specified hours of the day.

Alert Messages - Through our Online Banking you can set up approximately 20 different types of alerts including account balance limits, electronic deposit notification, etc. This will give you up to the minute notification of transactions being processed on your account.

CAUTION: The security procedures discussed above may not protect your information or funds if your computer is not kept secure. Someone who gets unauthorized access to your computer can circumvent these security procedures. The bank will not be responsible for your losses if you do not secure your computer. You should note the following:

Do not leave your computer unattended. Lock it or turn it off when you are not at the keyboard if anyone else has access to the computer

  • Do not use public WiFi systems or other unsecured communications systems for internet transactions.
  • Use a dedicated computer for online banking and other computers for email and other online activities.
  • Use high-quality security programs to prevent unauthorized access to your computer and keep the programs updated.
  • Do not ever disclose passwords or give any unauthorized person access to security devices or your computer.
  • Secure your computer to your desk with a theft proof locking system.
  • Get professional advice about securing access to your computer.

We welcome the opportunity to develop a customized financing package that helps your business achieve its potential. Please contact us today.

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